Experience

• 17 Feb 2016 - 15 Oct 2017 Branch Operation Manager |

  BRAC Bank PLC

• 16 Oct 2017 - 03 Jan 2021 Branch Manager |

  BRAC Bank PLC

  - Initiating & implementing the business development activities by leading the people of branch - Developing new market & customer segment in the vicinity develop strong market intelligence -Lead a customer driven organization by creating plans that support the branch banking concept - Ensure high quality of service and maintain the highest levels of customer satisfaction - Ensures high synergy levels amongst the staff members in relationship management, customer service and support services by initiating team building activities -Sound in branch operation & compliance issues, generating all necessary documents & reports for national bank & facing internal & external audit & representing branch activities to top management.

• 04 Jan 2021 - 22 Feb 2022 Branch Manager |

  BRAC Bank PLC

  - Initiating & implementing the business development activities by leading the people of branch. - Developing new market & customer segment in the vicinity develop strong market intelligence. - Lead a customer driven organization by creating plans that support the branch banking concept. - Ensure high quality of service and maintain the highest levels of customer satisfaction

• 23 Feb 2022 - Branch Manager |

  One Bank Ltd

  Solicitation of business, ensuring customer service & effective supervision of the branch, optimizing P&L and Balance Sheet performance, compliance of regulatory bodies and audit recommendations.